{"id":425,"date":"2026-10-10T05:15:06","date_gmt":"2026-10-10T05:15:06","guid":{"rendered":"https:\/\/cozumeltours-excursions.com\/cancellation-and-refund-policy\/"},"modified":"2026-10-10T23:51:09","modified_gmt":"2026-10-10T23:51:09","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/cozumeltours-excursions.com\/es\/cancellation-and-refund-policy\/","title":{"rendered":"Pol\u00edtica de cancelaci\u00f3n y reembolsos"},"content":{"rendered":"\n
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Legal<\/p>\n\n\n\n

Cancellation and Refund Policy<\/h1>\n\n\n\n

Last updated: [por confirmar: fecha de publicaci\u00f3n]<\/mark><\/p>\n\n\n\n

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Plans change. This policy explains how to cancel or change your booking, when you get a refund and what happens if the weather or the operator cancels your tour.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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On this page<\/p>\n\n\n\n

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  1. How to cancel or change your booking<\/a><\/li>\n\n\n\n
  2. If you cancel<\/a><\/li>\n\n\n\n
  3. Changing the date<\/a><\/li>\n\n\n\n
  4. Cancellations due to weather or by the operator<\/a><\/li>\n\n\n\n
  5. No-shows and late arrivals<\/a><\/li>\n\n\n\n
  6. How refunds are paid<\/a><\/li>\n\n\n\n
  7. Payment disputes and chargebacks<\/a><\/li>\n\n\n\n
  8. Activities in third-party facilities<\/a><\/li>\n<\/ol>\n<\/div>\n\n\n\n
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    How to cancel or change your booking<\/h2>\n\n\n\n

    Write to us at info@cozumeltours-excursions.com<\/a> or on WhatsApp at +52 987 112 2875<\/a> with your booking number and the name on the booking. Your cancellation or change is valid once we confirm it by email.<\/p>\n\n\n\n

    If you cancel<\/h2>\n\n\n\n